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Questionnaire template keeps loading
I've added several questions to a 'Case Template Questionnaire'. But now when I want to open the questions again to add more answers, I'm not able to see all the answers. The system keeps loading. I've been trying for 6h, even after logging out, restarting, making clone, ... I can't get passed t
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automatic backups when you have two or more application servers and a database
Hello, We do not have it implemented yet but it is a possibility because we have performance problems with a single server. If we configure two web servers connected to a database server, the automatic backup will run on both APIs at the same time and a copy will be generated on each application ser
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Running Go.Data with a Windows Web frontend and with a linux server for the database backend
We are setting up our our Go.Data environment to separate the web portion from the database per the "Separating web and database elements" section in the Go.Data IT Adminstrators Guide (page 26). Our application support team is better skilled with Windows servers while our database team is
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Go.Data IT Admin Video
Here's a recording of the June 2020 1 hour presentation on IT considerations for Go.Data - all the information is still relevant and it walks through the different types of Go.Data deployment, the It technical characteristic of the tool, using the API, integrating Go.Data with SMTP and other service
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Go.Data - Securing Ports
For all IT administrators who are exposing/planning to expose their copy of Go.Data to the public internet we just wanted to repeat that all ports for communication with the machine should be closed by default apart from the one used for your web traffic. We noticed recently that if you're i
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